Posts Tagged ‘job_description’

The Well-Crafted Job Description

Tuesday, October 13th, 2009

A shout-out to J.K. Glei of Behance Creative Network, the 99% productivity think thank, the Action Method project management application, and the Creative Jobs List for this excellent piece on putting together a job description. I found it on OpenForum, a great resource for small business owners (http://www.openforum.com/idea-hub/topics/managing/article/save-time-with-a-well-crafted-job-description-j-k-glei)

“For those of us who lack a dedicated HR person, writing a job posting that makes it easy to weed out the unqualified candidates – and thus waste less time reviewing non-relevant apps – is of paramount importance. Here are a few tips on how to build some self-selection into your job postings:

” 1. Include instructions that help you filter. You always want to be clear about how to apply for the position. Do you want a cover letter? Is a portfolio required? If it is, say so. Most importantly, clarify a specific subject line (e.g. JOB: Office Manager) that you want them to include. If the applicant overlooks any of these guidelines in their application, you can weed them out in seconds. They’re probably not the “detail-oriented” person you want. Speaking of…

” 2. Be specific. Get rid of stock phrases like “detail-oriented” or “team player.” The more that you use hackneyed phrases, the more likely you are to get bland applications that echo the same vague language. Instead, be specific. Tending to the details means different things for different positions: for customer service, detail-oriented might mean being particularly empathic, attuned to callers’ moods; for a web developer, detail-oriented might mean writing clean code that can be easily picked up and adapted by any other developer.

” 3. Ask questions. Typically, job descriptions just outline the position’s responsibilities and necessary skills, while asking nothing specific of the applicant other than a cover letter, resume, and/or portfolio. While these materials give you a general view of the applicant, they tell you little about how they might fit into your particular company. Yet, asking a single question can go a long way to separating the wheat from the chaff. They can be specific to your company: Tell us one thing that you think would improve the functionality of our website? Or more general inquiries about personality: Describe an instance where you took initiative outside of work. When compared side by side, applicants’ answers to these sorts of questions can be incredibly telling.

” 4. Bounce the job descript off someone who actually does the job. Unless you’re a stickler for always maintaining current job descriptions, it’s often the case that something on the skills list will be either outmoded or missing. Check in with the person actually doing the job – if there is one – for some feedback on what might need to be removed or added based on changes in the position’s responsibilities.

” 5. Let your company culture shine through. Are you running a fast-paced start-up with 5-10 people who work weekends? Or is it a fairly established mid-sized company that gives employees summer Fridays off? Whatever it is that defines the culture of your company (e.g. early-morning surfing trips, group lunches, standing meetings, etc), let that shine through in the job description. The more you show of your own personality the more likely you are to attract like-minded people.”

Framing the job….

Monday, October 12th, 2009

So you’ve decided to add a position to your startup company (or perhaps to a business of longstanding).  You know what you’re looking for, but how exactly do you put your expectations into words?

Here’s a list of questions that I use with clients of my retained executive search firm. It’s a useful reminder of the sorts of issues and concerns that you should be thinking about when you go about putting together a position description for a new hire.

1)    BACKGROUND
a)    Please provide a brief history of your company and a description of its principle products and services. If your company is publicly traded, please indicate its trading symbol.

b)    Please name your company’s primary competitors and briefly describe the market for the products or services of your the company or the unit for which you are hiring.

c)    Please list the names and titles of your company’s principal officers (i.e. CEO, COO, President, SVPs, etc.)

2)    POSITION
a)    Please specify the title of the position you want to fill.

b)    Please specify the name and title of the person to whom this position reports and indicate where that supervisor sits in the company’s leadership hierarchy (e.g. reports to SVP Sales, reports to COO).
Name:
Title:
Reports to (title):

c)    What are the primary responsibilities associated with this position? Please list (use additional sheet if necessary):
__________________
__________________
__________________
__________________
__________________
__________________
__________________
__________________
__________________
__________________

d)    Is this a newly created or an existing position? (please circle one)
i)    New position
ii)    Existing position

e)    If this is a newly created position, why was it created?

3)    CANDIDATE BACKGROUND
a)    Must the successful candidate have experience in the same industry (i.e. would you consider a Director of Marketing for Digital Television for a position as Director of Marketing for Cellular Telephone Services)? (please circle one)
i)    Yes
ii)    No

b)    Must the successful candidate hold or have held a position of the same or similar rank (e.g. Must a candidate for CEO have previous experience as a CEO or COO? Must a candidate for SVP/Sales have sales management experience as opposed to marketing management experience?) Please circle one.
i)    Yes
ii)    No

c)    How many years of experience in the field for which you are hiring is desirable?  Please indicate ____________

d)    Does this position require a college degree? Please circle one.

i)    Yes. If Yes, is the minimum degree acceptable. Please circle one:
(a)    A B.A. or B.S
(b)    A Master’s
(c)    A Doctorate
(d)    Other. Please specify ____________________________

ii)    No

e)    Does this position require specific technical training? Please circle one.
i)    Yes. Please specify ________________
ii)    No

4)    CANDIDATE EXPECTATIONS
a)    What are your specific expectations of the person you hire to fill this position (e.g. develop digital sales division from scratch, establish and manage new Southwest regional sales office, reduce time to market of new consumer products by 12 months, increase sales by 22 percent over three years, increase organization membership by 15 percent and organization revenues by 25 percent)? Use additional sheet if necessary.

i)    ____________________________
ii)    _____________________________
iii)    ____________________________
iv)    ____________________________
v)    ____________________________
vi)    ____________________________

b)    Please list three or four positive characteristics of the best person you have seen in this or a similar position (e.g. aggressive, self-starter, collaborative, good listener, good networker, meets deadlines, energetic, contemplative, team-player, willing to follow direction, competitive with coworkers, etc.)
i)    ____________________________
ii)    _____________________________
iii)    ____________________________
iv)    ____________________________
v)    ____________________________
vi)    ____________________________

b)    Please list three or four characteristics that you do not want to see in candidates for this position (e.g. aggressive, self-starter, collaborative, poor listener, does not meet deadlines, soft-spoken, contemplative, loner, competitive with co-workers, etc.)

i)    ____________________________
ii)    _____________________________
iii)    ____________________________
iv)    ____________________________
v)    ____________________________
vi)    ____________________________

5)    COMPENSATION
a)    Please indicate the salary range for this position. $___________________

b)    If the duties of this position include sales, will compensation be tied to a draw system?  Please circle one
i)    Yes
ii)    No

c)    If the answer to 5b is Yes:
i)    How much is the draw? (Indicate dollar amount) $_______________per _________

ii)    How often is it paid?  Please circle one.
(1)    Weekly
(2)    Bi-weekly
(3)    Monthly
(4)    Quarterly
(5)    Other (please specify)_______________

d)    Will a bonus be offered? Please circle one.
i)    Yes
ii)    No

e)    If the answer to 5d is Yes, what is the maximum amount of the bonus? (Please specify percentage of salary or absolute dollar amount)
$___________________ (or) _____________________%

f)    How often will the bonus be calculated?  Please circle one.
i)    Weekly
ii)    Bi-weekly
iii)    Monthly
iv)    Quarterly
v)    Semi-annually
vi)    Annually
vii)    Other (please specify)_______________

g)    How often will the bonus be paid. Please circle one.
i)    Weekly
ii)    Bi-weekly
iii)    Monthly
iv)    Quarterly
v)    Semi-annually
vi)    Annually
vii)    Other (please specify)_______________

h)    Will the bonus be based on achieving (please circle one):
i)    Quantitative goals?
ii)    Qualitative goals?
iii)    A mix of quantitative and qualitative goals?

i)    Will a commission be offered? Please circle one.
i)    Yes.
If Yes, what is the percentage of the commission? (If the commission percentage is a sliding scale, such as 10 percent of first $250,000 sales, 15 percent of next $250,000 sales, etc., please explain in detail).
___________________________________%
ii)    No.

j)    If a commission is paid, how often is it calculated? Please circle one.
i)    Weekly
ii)    Bi-weekly
iii)    Monthly
iv)    Quarterly
v)    Semi-annually
vi)    Annually
vii)    Other (please specify)_______________

k)    How often is the commission paid? Please circle one.
i)    Weekly
ii)    Bi-weekly
iii)    Monthly
iv)    Quarterly
v)    Semi-annually
vi)    Annually
vii)    Other (please specify)_______________

l)    Is there an override on sales of the unit supervised? Please circle one
i)    Yes
(1)    If the answer is Yes, please indicate the percentage of the override. ________________%

ii)    No.

m)    If there is an override, how often is it calculated? (Please circle one)
i)    Weekly
ii)    Bi-weekly
iii)    Monthly
iv)    Quarterly
v)    Semi-annually
vi)    Annually
vii)    Other (please specify)_______________

n)    If there is an override, how often is it paid? (Please circle one)
i)    Weekly
ii)    Bi-weekly
iii)    Monthly
iv)    Quarterly
v)    Semi-annually
vi)    Annually
vii)    Other (please specify)_______________

o)    Does the compensation plan include equity? Please circle one.
i)    Yes.
(1)    If Yes, what is the percentage of total equity available to the occupant of this position?
(2)    What is the current value of that equity?
(a)    If publicly traded, please use stock market value and specify the date calculated.
(b)    If privately held, please indicate if company is an established enterprise or a startup (please circle one)
(i)    Established enterprise
(ii)    Startup
1.    If a startup, please indicate what funding round you currently are in?  Please circle one.
a.    A round
b.    Mezzanine
c.    B
d.    Other
2.    Is further funding likely? Please circle one.
a.    Yes
b.    No.
(3)    Over what period of time will the equity vest? Please indicate number of years _______________
ii)    No, will not offer equity.

p)    Does the compensation package include an employer-provided health insurance plan? Please circle one.
i)    Yes
(1)    If Yes, who is the plan administrator (name insurance company)_____________________
(2)    What is the waiting period to join the plan? Please indicate number of months ________________
(3)    If Yes, what is the estimated monthly cost to the candidate of his or her share of insurance plan as a single subscriber? Coverage only of candidate $___________
(4)    If Yes, what is the estimated monthly cost to the candidate of his or her share of insurance plan for coverage of the candidate, his or her spouse, and two children? Coverage of candidate and family $_____________
ii)    No

q)    Do you offer company-paid life insurance?  Please circle one.
i)    Yes
(1)    If Yes, what is the multiple of salary that is offered?
ii)    No.

r)    Do you offer long-term disability insurance (other than state or federally mandated Worker’s Compensation)? Please circle one.
i)    Yes
(1)    If Yes, is coverage paid for entirely by the company? Please circle one.
(a)    Yes.
(b)    No.
(2)    If coverage is not paid entirely by the company, what would the monthly cost be to the person filling this position? $______________
ii)    No.

s)    Please circle any of the other benefits you offer:
i)    A company car?
ii)    Reimbursement for mileage (if applicable)?
iii)    Membership fees for social clubs useful for company networking (e.g. country clubs, golf clubs)? Please give specifics: __________________
iv)    Other (please specify type and value)_______________________

t)    How many paid holidays do you offer each year? Please state number:

u)    How many paid sick days, if any, do you offer each year? Please state number:

v)    How much paid vacation time is offered with this position? Please state number of days

w)    What is the number of years of service required to reach the next highest level of paid vacation? Please state number of years.

x)    How many weeks are included in the next highest level of paid vacation? Please state number of weeks.

6)    CONTRACT
a)    Do you intend to offer the candidate a contract or is this an employment at will position? Please circle one.
i)    Yes, intend to offer a contract.
(1)    If you intend to offer the candidate a contract, what is the term of the contract (in years)?
ii)    No, this position will be employment at will.

7)    RELOCATiON
a)    Will you offer relocation benefits to the successful candidate? Please circle as applies.
i)    Yes, will offer relocation.
(1)    If Yes, do those benefits include:
(a)    Purchase of the candidate’s current house or apartment?
(b)    Payment of fees to the broker who sells the candidate’s current home?
(c)    Transportation from the new work location to the candidate’s former home if his or her family stays behind to sell the house?
(i)    If so, how many trips?
(d)    Payment of fees to a broker who helps the candidate find a new home or apartment?
(e)    Temporary living expenses at the work location (rent, utilities, etc.)? What is the maximum amount you will pay? $_____________
(f)    Payment of moving and storage costs?If so, what is the maximum amount you will pay? $_______________

Thanks for your help in filling out this questionnaire.  If you have any questions about it, please email or call me at henry@intermediatorgroup.com or 212.742.0071.

Please print and sign your name when you have completed the questionnaire and indicate an email address and telephone number below at which you can be reached for followup questions.

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